About shipping

About shipping

1. What is your shipping solution?

We offer EMS, DHL, UPS, FEDEX, CHINA POST, ARAMEX, City link and DEPX which can ship the parcel to most countries in the world.


2. What is the shipping time?

Delivery time is 3~50 days according the shipping way you choose and the destination country you are in. The fastest shipping way we use is official DHL, it just needs 3~7 days to arrive.


3. What is the shipping cost?

The shipping cost is according to your order quantity and destination country. Our sales consultant will assist to choose the most cost-efficient shipping way. 


4. How can I know the parcel status?

When we have dispatched your item, we will email the tracking number and go on send the most up-to-date tracking information to you on the way.   

EMS: www.ems.com.cn/english.html

DHL: www.dhl.com/en/express/tracking.html

FedEx: www.fedex.com/tracking

UPS: www.ups.com

DPEX: http://www.tollgroup.com/tollglobalexpressasia


5. Is the shipping door to door?

Normally we need you to offer the correct shipping address and cellphone number to make sure the mailman can get in touch with you, they will deliver the parcel to your door. 


6. Is your shipping safe during the custom clearance?

We have shipped dresses to many countries and always prepared some basic document to make the parcel get through the custom smoothly. Of course, if you have any particular request for your country custom, just let us know, we are more than happy to do that. 


7. Do I have to pay tax?

According to different countries need to pay certain tax!